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Responsible Gaming Policy

Fbaee Responsible Gaming – Your Complete Guide to Safe Play

Fbaee believes gaming should be a source of fun — not stress. We are committed to every user's wellbeing and continually work to foster a culture of responsible play.

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At fbaee, responsible gaming is a commitment, not just a rule. We want you to enjoy every moment while keeping the other important parts of your life intact.

What is responsible gaming and why does it matter?

Responsible gaming means enjoying gaming consciously and in a controlled way. Before playing on fbaee, every user should understand that gaming is purely for entertainment — it should never be considered a reliable source of income.

Online gaming and betting can be a great experience when enjoyed within healthy limits. However, consistently chasing losses with bigger bets, playing to cope with stress or anxiety, or neglecting family and work responsibilities for gaming are all warning signs. fbaee is here to help you identify and address these issues.

Online gaming is growing rapidly in popularity across Bangladesh, with many people — from young adults to the middle-aged — enjoying betting and games as part of their leisure time. Ensuring that entertainment never becomes addiction is at the heart of fbaee's responsible gaming program.

Fbaee believes every player has the right to set their own limits. That's why we provide a range of tools and features to ensure a safe and enjoyable experience. You decide how much time and money you spend on gaming.

When Does Gaming Become a Problem?

It can be easy to miss the point at which responsible gaming boundaries have been crossed. Watch out for any of the following signs:

  • Repeatedly betting to try to win back lost money.
  • Spending money on gaming beyond your set budget.
  • Hiding gaming or spending from family or friends.
  • Failing to cut back or stop gaming despite trying.
  • Neglecting work, studies, or family responsibilities.
  • Taking on debt or selling assets to fund gaming.

If you notice any of the above signs in yourself, contact the fbaee support team immediately or activate a voluntary break on your account.

fbaee's Responsible Gaming Commitment

Fbaee is more than a gaming platform — it's a responsible community. We care about every user's physical, mental, and financial wellbeing, which is why the platform includes a range of protective measures to support our users.

Our team continuously monitors user gaming patterns. If someone is spending an unusual amount of time or money, we proactively reach out to raise awareness. fbaee's philosophy is fun with responsibility — the two together make for the best gaming experience.

Quick Navigation
Emergency Support

If you or someone you know is struggling with gaming addiction, seek help immediately.

Live Chat: Available 24/7

Keep in Mind
  • Gaming for entertainment
  • Don't Try to Chase Lost Money
  • Set Your Budget First
  • Prohibited for users under 18
  • When in Doubt, Take a Break
Responsible Gaming Protection Features

Use these features on fbaee to keep your gaming experience safe

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.

Session Time Limit

Set a daily limit on how long you play. Once that time is up, the system will automatically warn you and end your session if needed.

Reality Check Notifications

Automated messages are sent at set intervals to let you know how long you've been playing and how much you've spent. This helps you stay aware.

Voluntary Break (Cool-off)

Take a voluntary break from your account for anywhere between 24 hours and 6 weeks. During this period, you will not be able to log in and no marketing communications will be sent to you.

Self-Exclusion

Close your account for anywhere from 6 months to permanently. Once self-exclusion is active, your account cannot be reopened before the selected period ends.

Set a Loss Limit

Set a maximum daily or weekly loss limit. Once you reach this limit, the system will automatically prevent further bets.

Your Safety Is in Your Hands

Take control of your gaming experience with these fbaee tools

Most Importantly
Budget Manager

Set a monthly gaming budget and track your spending in real time.

New Feature
Activity Report

View your weekly and monthly gaming reports and analyze your patterns.

Customisable
Smart Alerts

Customize your notification settings to alert you when you hit a set spending amount or time limit.

Emergency Tools
Instant Lock

Lock your account temporarily with one click, anytime you need a break.

Recognize the Signs of Problematic Gaming

Assess Yourself and Seek Help When Needed

Behaviour Normal Gaming Warning Signs At risk
Spending Within Budget Occasionally More Loss of Budget Control
Time Spent At a Scheduled Time More Than Planned Skipping sleep or work
After a Loss Accepting It as Normal Feeling Frustrated Chasing Losses Despite Everything
Family & Relationships No issue Occasional Excitement Serious Impact on Relationships
Lying about gaming Never In Rare Cases Regularly
Ability to Take Breaks At Any Time Finding it difficult Complete Loss of Control
Build Healthy Gaming Habits

These simple habits are the foundation of responsible gaming

1
Set a budget in advance

Before you start playing, decide how much you are willing to spend. Set an amount you can afford to lose without it causing financial hardship.

2
Play With a Set Time Limit

Use alarms or session timers to limit your gaming time. Avoid extended play sessions.

3
Don't make gaming your only form of entertainment

Sports, socialising, and spending time with family are all valuable forms of entertainment. Gaming should be just a small part of your life.

4
Don't Play Under Stress

Gaming during periods of sadness, anger, or anxiety can make problems worse. At those times, step away from the game and focus on something else.

5
Stop Trying to Win Back What You've Lost

Wins and losses are a normal part of gaming. Chasing losses with bigger bets only makes things worse. Accept the loss and come back another day.

6
Take Regular Breaks

Take at least a 5–10 minute break every 30–45 minutes. Stand up, drink some water, take a walk — then decide whether you want to keep playing.

Guidance for Parents

The Role of Parents in Protecting Children and Teenagers

Fbaee strictly prohibits account registration for anyone under 18 years of age. Minors are not permitted to use this platform.

Parents can take the following steps to prevent children from accessing online gaming platforms:

  • Use parental control software on computers and smartphones.
  • Keep your account login details out of reach of children.
  • Regularly monitor your child's online activity.
  • Have open conversations about the risks of gaming and gambling.
  • If a minor is found using an account, report it to [email protected] immediately.
Self-Assessment Questionnaire

Be honest with yourself — are your gaming habits safe?

Ask yourself the questions below. If you answer yes to three or more, please contact the fbaee support team.

1
Gone Over Budget?

Did you spend more than your set budget on gaming last month?

2
Have you skipped sleep or work for gaming?

Has gaming disrupted your sleep, work, or studies?

3
Hidden It From Family?

Have you hidden your gaming activity or spending from family or friends?

4
Tried to Chase Your Losses?

Have you repeatedly placed more bets trying to recover money you've lost?

5
Do you feel restless when you're not gaming?

Do you feel uncomfortable, irritable, or anxious when you're not playing?

6
Have you taken on debt or sold assets?

Have you borrowed money from anyone or sold something to fund your gaming?

Remember, asking for help isn't a weakness — it takes courage. fbaee is always here for you. Email us at [email protected] or reach out via live chat.

Frequently Asked Questions

Answers to Common Questions About Responsible Gaming

Your account cannot be reactivated before the self-exclusion period ends. Once the period is over, you can contact the fbaee support team for a review and reactivation. For permanent self-exclusion, the account is closed for good.

Yes, decreasing your deposit limit takes effect immediately. However, increasing your limit requires a mandatory 24-hour waiting period. This is intentional — to prevent impulsive decisions that could lead to overspending.

fbaee does not provide direct treatment, but we do offer support. Our support team can guide you toward the right professional help. For gaming addiction, consulting a mental health professional is the most important step.

Email [email protected] immediately and request an account lock. Our team will act quickly. Also change your password and enable two-factor authentication.

Yes, all of fbaee's responsible gaming tools are completely free. Deposit limits, session timers, self-exclusion, reality check notifications — every feature is available at no cost to all registered users.

If you play within your set budget and time limits, feel fine when you're not gaming, see no impact on your family or work, and can accept losses — your gaming habits are healthy. Even so, regular self-assessment is a good practice.

Enjoy fbaee Responsibly

Your gaming experience at fbaee is safe, transparent, and enjoyable. Join today and be part of a responsible gaming community.

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