Your privacy is our top priority at fbaee. This policy clearly outlines what data we collect, why we collect it, how we use it, and the steps we take to keep your information secure.
A quick overview of the key pillars of our Privacy Policy
All data transfers on fbaee are secured with 256-bit SSL encryption. Your personal and financial information is always kept out of reach of third parties.
Your data is stored only on authorized servers. fbaee never collects unnecessary data, and information is deleted once its legal retention period has expired.
Fbaee never sells your personal information to advertisers or third parties. Limited data may be shared with trusted partners solely for payment processing.
Documents collected for identity verification (KYC) are used solely for security and legal purposes. This information is kept strictly confidential.
Fbaee uses only necessary cookies. You can update your consent for analytics and preference cookies at any time.
You can view, correct, or request deletion of your data at any time. fbaee fully respects your privacy rights.
This Privacy Policy applies to all services on the fbaee platform. By using the platform, you are considered to have accepted the terms of this policy.
Fbaee is the trusted online gaming and betting platform for millions of users in Bangladesh. We believe every user owns their personal data, and protecting that data is our ethical responsibility. This Privacy Policy ("Policy") serves as the data processing agreement between fbaee and its users.
This Privacy Policy explains in detail how information collected when you use the fbaee website, mobile application, or any digital service is used and protected. We are committed to ensuring you always have full transparency when using fbaee.
We encourage you to review this policy regularly and stay informed of any changes. A notice will be posted on the platform whenever updates are made, and the date of the latest revision will be shown at the top of the page.
Fbaee collects several types of information to deliver and improve its services. The categories are detailed below:
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Account Verification & KYC |
| Contact Information | Email, mobile number | Account Connectivity & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Usage Information | Login time, game history, bet records | Service Improvement & Support |
| Location Data | Country, city (not GPS) | Regional Regulatory Compliance |
We never collect unnecessary or excessive data. Every piece of information we collect has a specific, justified purpose. If you feel any data is being requested without good reason, please let our support team know.
Fbaee uses the data it collects solely for the following purposes:
Fbaee never sells your data to third parties for advertising purposes or uses it for marketing without your consent.
Fbaee shares information only in limited circumstances and exclusively with trusted partners. Those circumstances are detailed below:
Outside of the cases mentioned above, fbaee does not share your personal data with any third party. All partners are contractually required to uphold the same privacy standards.
Cookies are used to enhance your experience on the fbaee platform. These are small text files stored in your browser. fbaee uses the following types of cookies:
You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may affect your ability to log in and use certain features.
Fbaee never uses third-party tracking cookies that could track you across other websites.
Fbaee uses industry-standard security technology to protect your data. Our security framework includes:
That said, no method of transmission over the internet is 100% secure. You also need to stay vigilant — use a strong password, never share your login details with anyone, and report anything suspicious to our support team immediately.
Fbaee does not retain data beyond what is necessary. All data is generally kept for the duration your account remains active. After account closure:
Certain data may be retained beyond the standard period due to legal or regulatory obligations.
As a fbaee user, you have the following rights:
You have the right to know what information fbaee holds about you and to request a copy of it.
You can request corrections to any inaccurate or outdated information.
You can request that your information be deleted in certain circumstances.
You can request that the use of your information be restricted in certain circumstances.
You can object to your information being used for marketing or profiling purposes.
You may request your data in a structured, portable format.
To exercise any of these rights, email [email protected]. fbaee will endeavor to respond within 30 business days.
Fbaee strictly prohibits use of its platform by anyone under 18. We do not knowingly collect data from minors. If any account is suspected to belong to an underage user, it will be immediately reviewed and suspended if necessary.
If you are a parent and discover that your child has created a fbaee account, please contact our support team immediately. We will promptly close the account and delete all associated data.
Fbaee services are intended for users aged 18 and above only. Immediate action will be taken upon identification of any underage account.
Fbaee may update this Privacy Policy as needed. For significant changes, we will post a notice on the platform and notify you via your registered email. Continued use of the platform after any changes will be considered acceptance of the updated policy.
If you request a copy of a previous version of our policy, we can provide one. A history of policy versions is maintained and made available to users upon request.
For any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team:
Email: [email protected] — Our team is available 24/7, 7 days a week.
Common Questions About the Privacy Policy